Contact Us
Got a question about how sweepstakes casinos work, spotted something that needs updating on one of our pages, or just want to flag feedback on a review? This page covers the ways to reach Sweepstakes Casino and what you can expect once you do.
How to Reach Us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- The name of the operator or offer your question relates to, if applicable
- What you're trying to find out or report (a broken link, an outdated bonus, a general question, etc.)
- Your state, if your question is about eligibility — availability for sweepstakes casinos varies by state, and this helps us point you in the right direction
What We Can Help With
We're a comparison and review site, not an operator, so there are some things we can and can't do:
- We can help with: questions about how the sweepstakes model works, clarifying what's on our site, correcting outdated information, and general feedback on our coverage.
- We can't help with: account issues, verifying your identity, processing redemptions, or resolving disputes with a specific site. For any of that, you'll need to contact the operator directly through their own support channels, since only they can access your account details.
If your question is about whether a particular platform is available where you live, or how its redemption process works in practice, the operator's own terms and support team will always have the most current answer — those details can change and we'd rather point you to the source than guess.
Reporting an Error or Outdated Detail
Sweepstakes casino promotions, eligible states, and terms change fairly often. If you notice something on our site that looks out of date — a welcome offer that's changed, a state restriction that's shifted, or anything else — let us know. We rely on reader reports as one way of keeping listings accurate, alongside our own periodic checks.
Feedback on Our Reviews
If you've used one of the platforms we cover and had an experience worth sharing, good or bad, we'd like to hear it. Reader feedback doesn't change our editorial rankings, but it does help us understand where our write-ups might need more context or a closer look.
Before You Write In
A few common questions are already answered elsewhere on the site and might save you a wait:
- If you're wondering about safe play, deposit limits, or self-exclusion options, our Responsible Gambling page covers what's generally available and how to use it.
- If you want to know more about how we operate, how we select what to cover, and who's behind the site, that's on our About Us page.
- For questions about how our content is put together, our editorial approach, or the terms of using this site, check our Terms and Conditions.
A Note on What This Site Is
Sweepstakes Casino is an independent comparison resource covering sweepstakes and social casinos. We don't operate any of the platforms listed here, and we're not able to process payments, verify accounts, or issue prizes on their behalf. Any commercial relationships we have with operators do not influence our rankings or the accuracy of what we report — if something's wrong, we want to know so we can fix it.